At Monna Rosa Milano, we aim to provide a seamless shopping experience for our customers worldwide. Please read our Long Distance Sales Policy carefully before making a purchase.
Product Pricing All prices displayed on our website are exclusive of shipping costs. Shipping fees will be calculated and you will be informed after the checkout by the sales representative assigned to you. After placing your order, a sales representative will contact you to confirm the shipping fees before processing your payment.
Order Processing and Shipping Orders are processed within 2-5 business days. Delivery times vary depending on the destination. We partner with reliable courier services to ensure your orders arrive safely and on time. You will be informed by your sale representative about the products under the preorder tab regarding delivery date.
Customs and Duties International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
Returns and Exchanges We accept returns within 14 days of delivery, provided that items are in their original condition, unworn, and with all tags attached. Return shipping costs are the responsibility of the customer. If necessary, our sales representative will be happy to assist you with returns and exchanges.
Payment Methods We accept major credit cards, bank transfers, PayPal, and other secure payment methods. All transactions are encrypted to ensure your information is safe. After placing your order, our sales representative will contact you to discuss payment options and assist you with completing your payment.
Contact Us For any questions regarding our Long Distance Sales Policy, please contact us at info@monnarosa.com.
Monna Rosa Milano reserves the right to update this policy at any time. Any changes will be posted on our website.
